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2-1-1

2-1-1 Orange County (211OC), a key service of Orange County United Way, connects residents with thousands of local health and human service resources.

Connect with 2-1-1
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Orange County Outreach & Engagement (OC O&E)

Orange County Outreach & Engagement (OC O&E) serves individuals experiencing unsheltered homelessness in Orange County through linkages to needed housing, physical health, behavioral health, and other supportive services.

To contact OC O&E, please call (800) 364-2221.

If you encounter a person experiencing homelessness who is experiencing a medical emergency or engaging in criminal behavior, call 9-1-1.

If you need non-emergency assistance for a person experiencing homelessness who is having a mental health crisis, please call the Crisis Assessment Team (CAT) at (855) 625-4657.

Learn More About The OC Outreach and Engagement Team

Coordinated Entry System (CES)

The Coordinated Entry System (CES) is a network of local service providers, non-profit organizations, government agencies, and other homeless services providers that help to connect individuals and families experiencing homelessness with opportunities for housing and shelter resources. CES is not a waitlist, but a prioritization mechanism to connect the most vulnerable people experiencing homelessness to limited resources. CES prioritizes individuals and families based on length of homelessness and disability status.

If you are a person who is experiencing homelessness and would like to learn more about CES please call 2-1-1, email coordinatedentry@ceo.oc.gov, or call the Office of Care Coordination at (714) 834-5000.

Learn More About the Coordinated Entry System
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Pocket Guide Resource Directories

These pocket-sized guides provide essential information for individuals and Transitional Aged Youth (TAY) experiencing homelessness in Orange County. Each guide connects people to local resources for shelter, food, healthcare, mental health support, employment and more, offering practical support and pathways to stability.

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North Service Planning Area (SPA)

North Service Planning Area includes Anaheim, Brea, Buena Park, Cypress, Fullerton, La Habra, La Palma, Los Alamitos, Orange, Placentia, Rossmoor, Stanton, Villa Park and Yorba Linda.

View and download the Pocket Guide Resource Directory for North SPA in your preferred language:

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South Service Planning Area

South Service Planning Area includes Aliso Viejo, Dana Point, Irvine, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Mission Viejo, Rancho Santa Margarita, San Clemente and San Juan Capistrano.

View and download the Pocket Guide Resource Directory for South SPA in your preferred language:

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Central Service Planning Area

Central Service Planning Area includes Costa Mesa, Fountain Valley, Garden Grove, Huntington Beach, Midway City, Newport Beach, Santa Ana, Seal Beach, Tustin and Westminster.

View and download the Pocket Guide Resource Directory for Central SPA in your preferred language:

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Transitional Aged Youth (TAY)

This pocket-sized guide connects Transitional Aged Youth experiencing homelessness with essential resources in their community.

View and download the Pocket Guide Resource Directory for Transitional Aged Youth in your preferred language: